Refund & Return Policy – Kuffia

At Kuffia, we strive to deliver high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

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1. Returns

• You may request a return within 7 days of delivery.

• To be eligible for a return:

  • The item must be unused, unwashed, and in original condition.

  • All original tags and packaging must be intact.

• Items that do not meet these conditions will not be accepted.

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2. Non-Returnable Items

The following items are not eligible for return:

• Items purchased on sale or discount

• Customized or made-to-order products

• Items damaged due to improper use or handling by the customer

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3. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days.

• The refund will be issued to your original payment method.

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4. Exchange Policy

• We offer exchanges only for:

  • Size issues

  • Defective or damaged products

• Exchange requests must be made within 7 days of delivery.

• Exchanges are subject to product availability.

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5. Return Process

To initiate a return or exchange:

1. Email us at kuffia.india@gmail.com